Delivery
We offer international shipping.
For most destinations, we offer UPS delivery in 3 to 5 working days, as well as other options with delivery in 7 to 14 working days.
By entering your destination country in your cart, you will be able to see the different shipping options we offer, associated with delivery times and cost.
Shipping and delivery
We offer international shipping.
EUROPE AND REST OF THE WORLD
- UPS
Deliveries are made within 3 to 5 working days from Monday to Friday, except on public holidays. A tracking number will be provided so that you can locate your package at any time. Your order is delivered against signature to the shipping address on the order form. In case of absence during the delivery, the carrier will contact you by phone to retry delivery for 3 days. In case of non-delivery of the parcel by the carrier, the parcel will be returned to Bubble Bee by Merily.
NOTE ON SHIPPING FEES
You can see the exact amount of shipping to be paid in your cart by selecting the country of delivery, before the checkout. This is possible without having to login or create an account.
Shipping costs are calculated automatically based on the place of delivery, the weight and the total volume of items ordered, so as to ensure the fairest possible cost.
NOTE ON DELIVERY TIMES
The delivery times we indicate are those generally recognized by the carrier. They are to be considered in addition to product availability time and shipping time associated with processing and preparation of the order. No refund of postage will be possible in case of delivery within a longer period than indicated.
NOTE ON THE DELIVERY
Upon receipt of your order, it is important to ensure that your package has not been damaged during transport. This check should be done at the time of delivery and in front of the delivery person. If the packaging of your parcel and / or product(s) has been damaged, note defects and damage found on the delivery note of the carrier. You can also refuse the package. This waybill will be an important supporting document for Bubble Bee by Merily or the carrier to compensate you (refund, exchange).
NOTE ON CUSTOM FEES
If you have placed an order to a country outside the EU, customs fees and import duties are charged once the package has arrived in the destination country. If your order is accepted by customs, you may have to pay fees and additional taxes. These fees must be paid by the recipient of the parcel.